Refund Policy
1. Scope, Geography and Topic
Geographic scope: This Refund Policy applies to orders shipped within the Netherlands and the European Union. Topic: This website sells dietary supplements. International orders may have different return conditions.
2. Return Eligibility
Unopened products in original packaging may be returned within 30 days of delivery. Products that have been opened or used are not eligible for return due to hygiene and safety reasons.
3. How to Return
Contact us at info@brandtop.world or contact@brandtop.world with your order number. We will provide return instructions. You are responsible for return shipping costs unless the product is defective or we made an error.
4. Refund Process
Once we receive and inspect the returned product, we will process your refund within 14 business days. Refunds are issued to the original payment method. Please allow additional time for your bank or card issuer to process the refund.
5. Damaged or Defective Products
If you receive a damaged or defective product, contact us within 7 days of delivery. We will arrange a replacement or full refund at no extra cost, including return shipping.
6. Contact
Brandtop, Leenderweg 38A, 5615 AA Eindhoven, Netherlands. info@brandtop.world, contact@brandtop.world, support@brandtop.world, help@brandtop.world.